Work
In this section you will find most of the publications that I have authored or co-authored since 2015. Occasionally I may also add updates on my current work and live projects.
31 Aug, 2022
Banking-as-a-Service: How it Can Catalyze Financial Inclusion
Co-authors: Gcinisizwe Mdluli, Peter Zetterli This publication explains the Banking-as-a-Service model, how it works, how
Read More4 Jan, 2022
TymeBank Case Study: The Customer Impact of Inclusive Digital Banking
Insights from customer research with TymeBank that shows the impact of this digital bank on
Read More29 Oct, 2021
Digitization in Microfinance: Case Studies of Pathways to Success
Co-author: Mark Flaming A series of case studies featuring examples of digital implementation across the
Read More28 Oct, 2020
Inclusive Digital Banking: Emerging Markets Case Studies
Co-authors: Mark Flaming, Arisha Salman Digital technology has greatly expanded access to financial services over
Read More30 Sep, 2020
Debt Restructuring in Microfinance
Co-author: Deborah Burand The COVID-19 pandemic is making it harder for people around world to
Read More10 Sep, 2020
How to Build a Regulatory Sandbox: A Practical Guide for Policy Makers
Co-author: with Schan Duff Regulatory sandboxes have attracted significant attention for their potential to empower
Read More3 Aug, 2020
Rapid Account Opening in a Pandemic
Co-authors: Mehmet Kerse, Louis de Koker Governments and funders worldwide are responding to the severe
Read More27 Feb, 2020
Digital banks: How can they deepen financial inclusion?
Co-author: Peter Zetterli New technologies and business models are upending long-established markets across virtually every
Read More11 Oct, 2017
Regulatory Sandboxes and Financial Inclusion
Co-author: Kate Lauer Regulatory sandboxes may enable financial innovations that benefit excluded and underserved customers.
Read More24 Jul, 2017
Crowdfunding in China: The Financial Inclusion Dimension
Co-author: Tyler Aveni In 2016, peer-to-peer (P2P) lending in China surpassed the US$100 billion threshold
Read More